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At Ultranav and its subsidiaries, we firmly believe that ethics and integrity are fundamental pillars of the way of doing business. Our commitment to these values not only guides our daily decisions but also bolsters the trust that our customers, partners and employees have in us.

To ensure that everybody at Ultranav acts with the highest ethical standards, we have developed a series of fundamental documents that reflect our principles and expectations:

• General Business Principles: this document establishes the bases on which we operate, assuring that all our actions are aligned to our corporate values and strategic objectives.

• Code of Conduct: our code provides clear guidelines on the behaviour expectedof all the members of the organisation, fostering a respectful, fair and transparent workplace.

• Crime Prevention Manual: this manual outlines the policies and procedures designed to prevent inappropriate conduct and guarantee compliance with the legal and regulatory regulations applicable.

At Ultranav, we are committed to maintaining a culture of compliance that not only complies with laws and regulations but also reflects our commitment to social responsibility and sustainability.

The General Business Principles of Ultranav and subsidiaries are the commitment that Ultranav has undertaken with its stakeholders on how to conduct its business at all times, based on our business principles and corporate culture.

Our business principles are:

ECONOMIC SUSTAINABILITY AND FREE COMPETITION

Long-term profitability is essential to achieve our business goals and sustainable growth. It provides the resources needed for the investment required to renew and develop our fleet and services, in order to meet
or exceed our customers’ expectations.
Without a strong financial base, it would not be possible to fulfil our commitments
with our stakeholders. Ultranav and its subsidiaries support and strictly comply with the regulations on free competition.
We strive to compete fairly and ethically within the current regulatory framework.

BUSINESS INTEGRITY

The Group is adamant about honesty, integrity and fairness in all aspects of our business and we expect the same in our relations with all those with
whom we do business. At Ultranav and its subsidiaries we comply with all current laws and regulations.

PLEASANT AND SAFE WORKPLACE

Ultranav and its subsidiaries promote a safe, clean and open workplace. Any kind of sexual or workplace harassment is unacceptable, or any conduct that may be perceived as threatening or disrespectful. The Group prohibits discrimination against employees, shareholders, directors, customers and suppliers due to gender, race, religion, age, disability, sexual orientation, nationality, political opinion, or social origin. Diversity in the workplace at all levels is encouraged.

ENVIRONMENTAL PROTECTION

Ultranav and its subsidiariesare committed to protectingthe environment and support the precautionary principle, avoiding the use of materials and methods posing environmental and health risks, as far as reasonably practical. We run our business operations in accordance with renowned international environmental management standards and strive for the continuous improvement of our environmental awareness.

CRIME PREVENTION

Ultranav and its subsidiaries are committed to strictly complying with Law Nº20.393 and its subsequent amendments. To prevent the crimes indicated therein from being committed, the company has put in place a seriesof protocols, standards and procedures to prevent and detect unlawful conduct in the activities it undertakes (“Crime Prevention Model”), which establishes the obligations and prohibitions for its executives, managers, employees, contractors and suppliers.

The Code of Conduct of Ultranav establishes the internal conduct guidelines which drive and guide the behaviour expected of all employees in all the companies of Ultranav in the performance of their daily work and activities, and in the relations and commitment with stakeholders (public and private). This is to comply with the commitments undertaken by Ultranav in its General Business Principles and conduct business activities with honesty, integrity and fully complying with the laws and regulations established in the jurisdictions in which the company operates. Ultranav has identified the following areas of focus:

Ultranav and its subsidiaries adhere to internationally recognised labour and human rights standards, as they are defined in the UN Global Compact. The Group respects people’s rights and rejects any type of discrimination. It also prohibits any act of physical violence or aggression, sexual or workplace harassment, and any form of verbal or written mistreatment in the workplace.
Employees of Ultranav and its subsidiaries must comply with the applicable regulation, the industrial requirements and those of their customers on health, safety, environmental protection and enhancement of the energy performance.
All employees must protect the assets of Ultranav and its subsidiaries and ensure their efficient use. Ultranav gives its employees all the resources needed for the correct performance of their work.
All employees shall safeguard the confidential information of Ultranav and its subsidiaries, as well as that they receive from customers and suppliers. Confidential information must not be disclosed and/or published without suitable authorization.
Ultranav and its subsidiaries, along with their employees, must comply with all the laws, standards and/or regulations in force where they undertake their activities.

The Group does not accept or foster immoral or corrupt practices or permit extortion or bribery.

Ultranav and its subsidiaries require employees to avoid any situation in which their personal interests are, or seem to be, in conflict with their duties to the Group.

The Group and its employees must comply with all the laws and regulations that protect free competition.

The Group and its employees must comply with the applicable trade sanction laws and regulations, including those managed by the United Nations, the European Union,
the United Kingdom, the United States of America, and by other competent authorities and states.

It is the policy of Ultranav and its
subsidiaries to comply with all applicable laws and regulations on prevention of money laundering and financing of terrorism.

The accounting books and records of Ultranav and its subsidiaries shall accurately and timely reflect all the transactions of the companies of the Group.

Ultranav and its subsidiaries
discourage employees from receiving gifts or entertainment from external parties and discourage employees from giving gifts or entertainment on behalf of the Group to people outside the organisation.

Any internal or external audit shall be conducted free of any undue influence on the auditors.

Adhering to the standards of Ultranav and its subsidiaries protects all employees, the value of the resources and operation of the organisation, and its reputation of acting correctly. The identification
of issues or infringements helps to solve them quickly and suitably or prevent them from escalating or being repeated, benefitting and enhancing the workplace.

The Crime Prevention Model entails establishing an organisational structure, resources, roles and responsibilities, processes and policies, whose purpose is to foster a culture of integrity and good business practices, along with preventing the crimes laid down in the Law on the Criminal Liability of Bodies Corporate from being committed, in accordance with the area of action of Ultranav and subsidiaries. The Crime Prevention Model is underpinned by 6 pillars of compliance, which are the tools with which the Ultranav Group responds to and manages its exposure when any crime is committed. The chart of the pillars is shown below:

PILARES DEL MODELO DE PREVENCIÓN:

1.

CORPORATE

GOVERNANCE

This pillar comprises the management and supervision body of the CPM and the set of standards, principles and procedures regulating the actionof all those who are part of Ultranavand its subsidiaries, and related third parties. This pillar establishes the relations between the board of directors, management, employees and the restof the interested parties, besides stipulating the rules and standards governing the compliance decision-making process of the Group.

2.

RISK ASSESSMENT

AND MANAGEMENT

This is the risk identification and mapping process and review of controls, involving the leaders of all the business areas, allowing for accurate quantificationof the risks by means of analysing the impact and probability of the crime occurring, along with the identificationof mitigation controls related to the Crime Prevention Model. This enablesthe Group to allocate the resources needed to monitor, follow up on and respond when a crime is committed.

3.

TRAINING

AND COMMUNICATION

For the efficient implementation of the Prevention Model, it is essential that all employees and business partners know the scopes of the Law, along with the content and scope of the CPM, its controls and regulatory framework.To assure the correct training and dissemination of the model, there isan annual training plan for employees that entails in-person and remote training, and e-learning.

4.

WHISTLEBLOWING

CHANNEL

This is a means of communication with which all interested parties (employees, customers, suppliers, etc.) have a way of alerting and/or informing management about issues concerning irregularities, breaches and/or infringements of the General Business Principles, Code of Conduct, Internal Regulation (RIOHS, according to the Spanish acronym),and the Crime Prevention Model.

5.

MONITORING

ACTIVITIES

The Crime Prevention Committee has the responsibility and role of making sure the Model operates, reaches the entire organisation and is effective. For this, the CPO must assure the applicability of the Model by means of internal reviews, self-evaluation questionnaires and the reporting schemes of the support areas with delegated controls.

6.

ANNUAL

ASSESSMENT AND

CONTINUOUS IMPROVEMENT

To comply with the law, once a yearthe Prevention Model must be reviewed by an independent third party to ensure, bolster and improve all the components of the Crime Prevention Model.

The WHISTLEBLOWING CHANNEL is a means of communication with which all interested parties (employees, customers, suppliers, among others) have a way of alerting and/or informing management about issues concerning irregularities, breaches and/or infringements of the General Business Principles, Code of Conduct, Internal Regulation (RIOHS, according to the Spanish acronym), and the Crime Prevention Model. Our whistleblowing site is operated in collaboration with an external supplier, that guarantees the privacy and anonymity of whistleblowing reports and any information transmitted by means of the website. All the information communicated will be treated confidentially. Ultranav’s Prevention Committee will critically assess all the whistleblowing reports received and will handle issues in accordance with our principles.

HEAD OFFICE

El Bosque Norte 500, 19th floor,
Las Condes, Santiago, Chile.

info@ultratug.com

EMERGENCY RESPONSE

operations@ultratug.com
+56 9 90153737
+56 9 92378626